Owldra Privacy Policy

Last updated: October 28, 2025

1. Introduction

Owldra (“Owldra,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you:

Visit or interact with our website at https://owldra.com (the “Website”),
Use our digital monitoring and reporting tools, including the Weekly Identity Report (the “Service”), or
Communicate or interact with us through our Contact Form.

By accessing or using our Website or Service, you acknowledge that you have read and understood this Privacy Policy.

This Policy is designed to comply with applicable privacy laws, including the EU General Data Protection Regulation (GDPR), UK GDPR, and the California Consumer Privacy Act (CCPA), among others.

2. Who We Are

Owldra operates as a digital platform that provides online identity monitoring, reporting, and risk insight tools for individuals and organizations.

For all data matters, Owldra acts as:

Data Controller for information collected directly from users through the Website, registration, analytics, or communications.
Data Processor when handling personal data submitted by users as part of their identity reports or linked third-party integrations.

To contact us about this Privacy Policy or your personal data, please use the Contact Form on our Contact page.

3. Information We Collect

We collect personal information in three ways: directly from you, automatically through use of our Website or Service, and from third-party tools we integrate with.

3.1 Information You Provide to Us

We collect information you provide when you:

Create an Owldra account or register for a free trial;
Subscribe to receive your Weekly Identity Report;
Submit data, comments, or inquiries via the Contact Form;
Participate in beta programs, feedback forms, or surveys;
Request updates, newsletters, or resources.

The information we may collect includes:

Contact information: name, email address, and any optional company or profile details.
Account information: usernames, login credentials (stored in encrypted format), and activity preferences.
Payment information: subscription details (processed securely via third-party payment providers such as Stripe; Owldra does not store full card details).
Communications: messages or submissions sent through forms or feedback channels.

3.2 Information Collected Automatically

When you visit or interact with our Website or Service, we automatically collect certain data using cookies and analytics tools. This may include:

Browser type, operating system, and device information;
IP address and general location (region or country level);
Date, time, and duration of visits;
Pages viewed and clickstream data;
Usage behavior and interaction within the platform.

This data helps us maintain security, measure performance, and improve the Service experience.

3.3 Information from Third Parties

We may receive additional information from:

Payment processors for billing verification and fraud prevention;
Analytics platforms (e.g., Google Analytics) for traffic insights;
Advertising or social media partners for campaign measurement;
Authentication services (if you log in via external providers).

We only process information relevant to your account and consistent with this Policy.

4. How We Use Personal Information

We process your personal data for specific, lawful purposes, including:

Purpose of Processing	Legal Basis
To provide, operate, and maintain the Service	Contract performance
To manage billing, subscriptions, and payments	Contract performance / Legal obligation
To respond to support requests or inquiries	Legitimate interest
To send product updates or service notifications	Legitimate interest
To send marketing communications or newsletters (optional)	Consent
To analyze usage trends and improve features	Legitimate interest
To ensure security, detect fraud, or enforce compliance	Legitimate interest / Legal obligation
To comply with legal or regulatory obligations	Legal obligation

You may withdraw consent for optional communications at any time.

5. Cookies and Tracking Technologies

Owldra uses cookies and similar technologies to:

Enable essential site functionality;
Analyze and measure performance;
Personalize the experience and remember preferences;
Support marketing and security.

You can manage or disable cookies in your browser settings. For details, see our Cookie Policy (coming soon).

6. How We Share Personal Data

Owldra shares personal data only when necessary to provide the Service or comply with the law.

6.1 Service Providers and Subprocessors

We may engage third-party vendors (“Subprocessors”) for hosting, analytics, payment processing, or support operations.
Each provider is bound by contractual data protection obligations.

Examples include:

Amazon Web Services (AWS) – data hosting and infrastructure
Stripe, Inc. – payment processing
Google Analytics – web analytics

We maintain an up-to-date list of subprocessors upon request via our Contact Form.

6.2 Legal Disclosures

We may disclose personal data to authorities if required by applicable law, regulation, or court order.

6.3 Business Transfers

If Owldra undergoes a merger, acquisition, or sale, your data may be transferred under confidentiality and notice obligations.

7. International Data Transfers

Owldra may process or store information in the United States and other jurisdictions.
When data is transferred outside your home country, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions where applicable.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access – request a copy of your data;
Correction – update or fix inaccurate information;
Deletion – request deletion of personal data;
Restriction – limit processing in certain situations;
Portability – receive data in a machine-readable format;
Objection – object to processing based on legitimate interests or marketing;
Withdraw Consent – revoke previously given consent at any time.

To exercise your rights, submit a request via the Contact Form on our Contact page.
We respond within 30 days as required by law.

You also have the right to file a complaint with your local supervisory authority or data protection agency.

9. Rights for U.S. Residents (CCPA and Similar Laws)

If you are a resident of California or another U.S. state with privacy laws, you have additional rights, including:

The right to know what personal information we collect and how it is used;
The right to request deletion of personal information;
The right to opt out of sale or sharing of personal data (Owldra does not sell personal data);
The right to non-discrimination for exercising your privacy rights.

Requests can be made through our Contact Form. We will verify your identity before fulfilling any data-related request.

10. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Policy or as required by law.

Typical retention periods include:

Account and subscription data: retained while your account is active + 30 days after cancellation.
Billing data: retained for 7 years for tax and compliance purposes.
Support inquiries and communications: retained for up to 3 years after resolution.
Marketing or newsletter subscriptions: retained until you unsubscribe or withdraw consent.

After expiration, data is securely deleted or anonymized.

11. Data Security

Owldra implements robust technical and organizational measures to protect personal data, including:

Encryption at rest and in transit (TLS/SSL);
Access controls and authentication protocols;
Continuous monitoring and backup systems;
Regular vulnerability assessments and software updates;
Confidentiality and security training for authorized personnel.

While no system is 100% secure, we continuously work to safeguard your information.

12. Data Processed on Behalf of Users

When you use Owldra’s identity-monitoring tools or reports:

You are the Data Controller of the personal data you input.
Owldra acts solely as a Data Processor, handling information according to your instructions.

If you are an individual whose data has been processed through another user’s account, please contact that user directly to exercise your data rights.

13. Third-Party Links and Integrations

Our Website and Service may contain links or integrations to third-party sites (e.g., GitHub, Google, LinkedIn).
Owldra is not responsible for the privacy practices of those third parties.
We encourage you to review their respective privacy policies before interacting with them.

14. Children’s Privacy

Owldra is not intended for individuals under 16 years of age, and we do not knowingly collect personal information from minors.
If you believe a child has submitted personal data to us, please notify us immediately via the Contact Form, and we will delete it promptly.

15. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or Service features.
The revised version will be posted on this page with an updated “Last Updated” date.
If changes are material, Owldra will provide reasonable prior notice through the Website or Service dashboard.

16. Contact Us

For privacy inquiries, requests, or data-related questions, please reach out via the Contact Form on our Contact page.

Owldra does not currently maintain a dedicated email or phone line for privacy matters. All communication must be submitted through the Contact Form.